Shipping & Delivery
At LEBAFOX, we are committed to providing you with a smooth, fast, and reliable shopping experience. Below you will find all the details regarding our shipping process to ensure a hassle-free delivery.
1. Delivery Timeframes
Delivery times may vary depending on your location within Lebanon. Average delivery times are as follows:
Major cities: 24 to 48 hours
Small towns & remote areas: 48 to 72 hours
These timeframes may be extended during peak periods, public holidays, or unexpected circumstances (weather conditions, strikes, etc.).
2. Shipping Fees
Shipping is included in all prices displayed on our website, with no minimum purchase required.
Additional fees may apply if you decide to return or exchange a product for personal reasons (wrong order, change of mind, etc.).
3. Order Tracking
Once your order is shipped, you will receive a confirmation message including all the necessary details to track your package.
4. Delivery Areas
We deliver across all regions of Lebanon.
International shipping is not available yet, but we are actively working on expanding our services. Feel free to contact us if you wish to be notified once it becomes available.
5. Product Packaging
All items are carefully packaged to ensure maximum protection during transit and to provide you with a premium delivery experience.
6. Delivery Issues
If your order does not arrive within the estimated timeframe or if you encounter any issue (damaged item, missing or lost package, etc.):
👉 Please contact us immediately through the Contact Us section on our website.
We will do our best to resolve the issue as quickly as possible.
7. Incorrect Shipping Addresses
Please ensure that the shipping address provided during checkout is complete and accurate.
LEBAFOX cannot be held responsible for delays caused by incorrect or incomplete addresses. Additional fees may apply for a second delivery attempt.
8. Returns & Exchanges Related to Shipping
If you receive an incorrect or damaged item, please refer to our Return & Exchange Policy for the appropriate steps to follow.
9. Contact Us
For any questions regarding our shipping policy or for assistance:
📍 Via the Contact Us section on LEBAFOX
📧 lebafox@gmail.com